Terms and Conditions for Wren Bloom

Welcome to Wren Bloom! These Terms and Conditions govern your use of our online platform and the services we offer. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our site or any of our services, you confirm your acceptance of these Terms and Conditions and agree to comply with them. If you do not agree to these terms, you must not use our services.

2. Services Provided

Wren Bloom provides a range of floral design and retail services, including but not limited to:

3. Orders and Payments

All orders placed through our site are subject to availability and acceptance. Prices for our products and services are displayed on our site and are subject to change without notice. Payment must be made in full at the time of placing an order. We reserve the right to refuse any order.

4. Delivery

We offer local delivery services within our specified delivery areas. Delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by circumstances beyond our control. Please ensure accurate delivery information is provided.

5. Cancellations and Refunds

Our cancellation and refund policy varies depending on the type of service:

For all other services, please contact us directly to discuss specific cancellation and refund policies. Refunds, if applicable, will be processed to the original method of payment.

6. Product Quality and Substitutions

We strive to provide the freshest and highest quality flowers and plants. Due to the seasonal nature of our products, some variations may occur. We reserve the right to substitute flowers, plants, or containers with items of equal or greater value and similar style if specific items are unavailable.

7. Intellectual Property

All content on our site, including text, graphics, logos, images, and floral designs, is the intellectual property of Wren Bloom or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Wren Bloom will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

9. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of England, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide notice of any changes by posting the new Terms and Conditions on our site. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Wren Bloom

14 Kingfisher Mews, Suite 3A

Bristol, England, BS1 4AN

United Kingdom